Privacy Policy

The data controller is Davey Steenbergen, trading as Studio Ohana Stone, a self-employed trader established in Dénia, Spain. Business address: Carrer de la Pansa 204, 03700 Denia. NIF/NIE: Z3531682Z. Email: info@ohanastone.nl. Telephone: +31 6 4882 7571. Website: studio-ohanastone.com.

This policy explains how we use personal data when you visit our website, contact us, request a quotation or place an order.

Enquiries and quotations. We use your name, contact details, project information, measurements, preferences, photographs you choose to send and correspondence to answer your enquiry, prepare a proposal and take steps at your request before a contract. Legal basis: steps before entering into a contract and, where relevant, our legitimate interest in responding to and documenting business enquiries.

Orders and delivery. We use identity and contact details, order specifications, payment status, delivery address and communications to make and deliver your order, provide after-sales support and manage any complaint. Legal basis: performance of the contract.

Accounts and legal records. We retain information needed for invoicing, tax, accounting, consumer-law obligations and legal claims. Legal basis: compliance with legal obligations and, where applicable, our legitimate interests in establishing, exercising or defending legal claims.

Marketing. We send promotional email only where the law permits and, when required, with your consent. You can unsubscribe using the link in the message or by contacting us. Legal basis: consent, or another lawful basis only where Spanish law expressly allows it.

Website operation and security. Technical logs and strictly necessary data may be used to operate, protect and troubleshoot the website. Analytics, advertising or other non-essential tracking will be used only if enabled and after you have given valid consent through the cookie banner.

We share only the data needed with service providers that help us run the business, such as the website host and form provider, email provider, payment provider, bank, delivery or installation company, accountant or tax adviser, and professional advisers.

We will identify the actual providers used on the website and use appropriate contracts and safeguards where required.

We may disclose data to public authorities where the law requires it. We do not sell personal data.

If a service provider processes personal data outside the European Economic Area, we will use a lawful transfer mechanism where required, such as an adequacy decision or appropriate safeguards under the GDPR, and provide details on request.

We keep enquiry and quotation data for as long as needed to handle the request and for a reasonable period afterwards to document our dealings and respond to claims.

Order, invoice and tax records are kept for the statutory retention periods.

Marketing data are kept until you withdraw consent or object, unless a shorter period applies.

Technical logs and cookie data are kept for the periods stated in the relevant cookie settings or provider documentation.

We delete or anonymise data when it is no longer needed, unless the law requires longer retention.

You may request access, rectification, erasure, restriction of processing, portability where applicable, and object to processing based on legitimate interests.

Where we rely on consent, you may withdraw it at any time; this does not affect processing carried out before withdrawal. You may also object at any time to direct marketing.

To exercise a right, email info@ohanastone.nl and identify the request. We may ask for reasonable information to verify your identity.

You also have the right to complain to the Spanish Data Protection Agency (Agencia Española de Protección de Datos, AEPD) at www.aepd.es.

The website and our furniture services are intended for adults. Please do not send special-category personal data unless we specifically need it and have a lawful basis. We do not knowingly collect personal data from children through the website.

The website may use strictly necessary cookies to provide requested functions. Optional analytics, personalisation or advertising cookies will be placed only after consent.

The cookie banner must provide accept and reject options with equal prominence and allow you to change your choice later.

The website’s separate Cookie Policy and settings should identify each non-essential cookie, its purpose, provider and duration.

We do not make decisions about you solely by automated means that produce legal or similarly significant effects.

We use appropriate technical and organisational measures to protect personal data, while no internet transmission or storage system can be guaranteed completely secure.

We may update this policy when our processing or legal obligations change. The current version and date will be posted on the website.

For privacy questions or requests, contact Davey Steenbergen / Studio Ohana Stone at info@ohanastone.nl, Carrer de la Pansa 204, 03700, Dénia, Spain.